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HIPAA-aligned clinic software: a short checklist before you go live

Questions to ask any clinic platform about encryption, access control, audit logs, and data export — without assuming a logo means certification.

SecurityHIPAACompliance

"HIPAA compliant" on a website is not a certificate you can verify in one click. What matters is whether the product and the vendor contract match how you will use patient data day to day.

Encryption: Is data encrypted in transit (HTTPS everywhere)? How is data encrypted at rest? Who holds the keys?

Access control: Can reception see schedules without seeing full clinical notes? Are roles enforced in the app and at the database layer?

Audit logging: Can you see who opened or changed a patient record? Are exports and deletions logged?

Support access: If the vendor helps you debug, is that session visible to your clinic and logged?

Portability: Can you export patients and visits to CSV if you leave? What is the retention period after cancellation?

Business Associate Agreement: Will they sign a BAA before you use real PHI in production?

Clinru is designed for HIPAA-aligned US clinic workflows. We share a security overview and BAA discussion for pilot clinics — and we label on our security page what is live now versus planned. Read that page, then talk to us if you need counsel to review.

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